Hotline : +84915088266
Terms & ConditionsPayment Policy :
- Payments made by Master, Visa or Traveler`s Cheque is surcharged 3% Amex 5% Merchant Fees.
Check-in/out Policy :
- Check in: from 14:00;
- Check out: no later than 12:00;
- Early check-in: subject to room availability.
Late check-out policy :
- Late check-out is subject to room availability
- 12:00 to 17:00 check-out: 50% room rate surcharge
- After 17:00 check-out: 100% room rate surcharge
Guarantee Policy :
- A valid credit card and first night room charge will be deposited upon booking;
- For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;
- Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.
Children Policy :
- Child under 5-year old: free of charge.
- Child from 5-year old to under 12-year old: surcharge $10/person/room/night.
- Child from 12-year old or extra Adult: surcharge $15/person/room/night.
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
- If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
- If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
- In case of no-show, 100% room rate and tax will be charged.